Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Name, phone number, and email address when submitted through our contact or quote request forms
• Service request details and message content you provide
• Usage data collected automatically through cookies and analytics tools (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and quote requests
• Schedule and confirm appointments
• Send service-related follow-up communications
• Send SMS messages if you have opted in (see Section 4)
• Improve our website and services

3. How We Share Your Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not purchase, rent, or use affiliate lead lists.

4. SMS Communications

If you provide your phone number and consent to receive SMS messages from Turner Mechanical LLC, we may send you text messages related to your service requests, appointment reminders, missed call follow-ups, and other communications about your inquiry.

• Consent: You will only receive SMS messages if you have explicitly opted in through our website form. Consent is never required as a condition of service.
• Opt-Out: You can cancel SMS messages at any time by replying STOP. You will receive a confirmation message and no further SMS will be sent.
• Help: Reply HELP at any time for assistance, or contact us directly at the information below.
• Message Frequency: Message frequency may vary based on your service requests and interactions with us.
• Rates: Message and data rates may apply. Contact your wireless carrier with questions about your plan.
• Data: Your SMS opt-in information and consent will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. Cookies are small text files stored on your device.

We may use:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand page traffic and user behavior (e.g., Google Analytics)

You can disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: